Legal Documents

93pok Privacy Policy

Your trust is our most valuable asset. Every piece of your information is stored with the highest level of security at 93pok. In this privacy policy, we clearly explain — what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 1, 2026
Encryption 256-bit SSL
Third-Party Sharing Never
Data Sales Zero Tolerance
Support 24/7 Active

Our Core Privacy Principles

93pok's privacy policy is built on five core pillars that keep your information protected at all times.

Minimal Data Collection

93pok only collects information that is strictly necessary to provide its services. We never ask for excess or irrelevant data.

Strong Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. The highest standard of cybersecurity is ensured.

Not Shared with Third Parties

93pok never sells or shares your information with third parties. Your privacy is a fundamental part of how we do business.

Your Control

You can view, correct, or request deletion of your information at any time. We are committed to full transparency.

Secure Data Storage

All data is stored on secure servers and verified through regular security audits.

Spam-Free Communication

No marketing messages are sent without your consent. Opting out of promotional communications is quick and easy.

1 Introduction & Scope

Welcome to 93pok's privacy policy. This document has been prepared with our Bangladesh members in mind and is available in full so that every member can easily understand it. 93pok believes that privacy is a fundamental right, and you have every right to know how your information is handled while using our services.

This privacy policy applies to the 93pok website, mobile app, and all related services. By using our platform, you automatically consent to this privacy policy. This policy is updated regularly, so it is advisable to review the latest version.

In Brief: 93pok is committed to protecting your information. Your data will never be shared with anyone without your explicit consent.


2 What Information We Collect

93pok only collects information that is necessary to provide its services. As outlined in our privacy policy, the data below is collected through various means. Each piece of information is collected for a specific and defined purpose.

Type of Information Example Collection Methods
Identity Document Name, date of birth, national ID number Registration Form
Contact Information Mobile number, email address Registration & Profile
Financial Information Mobile banking number, transaction history Deposits & Withdrawals
Activity Data Gaming history, bet amounts, login times Automated System
Technical Information IP address, device information, browser type Cookies & Log Files
  • All information provided during registration is stored and used for account verification.
  • Transaction data is retained for fraud prevention and financial security.
  • Gaming activity data is used for responsible gaming monitoring.
  • Technical information helps improve the performance of the platform.

3 Use of Information

Under 93pok's privacy policy, collected data is used exclusively for the purposes listed below. No data is used for unauthorized purposes, and this is enforced by our strict internal policies.

  • Personal information is used to create, verify, and manage your account.
  • Financial information is used to process deposits, withdrawals, and other financial transactions.
  • Contact information is used to provide customer support and resolve complaints.
  • To send promotional offers and bonus notifications (with your consent only).
  • To ensure platform security and detect fraudulent activity.
  • To meet legal obligations and satisfy the requirements of regulatory bodies.
  • For analytics to improve service quality and enhance the user experience.

Important: 93pok never sells your data to advertisers. Our privacy policy makes no exceptions to this rule.


4 Information Sharing & Disclosure

93pok does not generally share your personal information with third parties. However, in limited circumstances where sharing is necessary, it is always conducted within the scope of our privacy policy and under strict agreements.

  • Payment Processors: Only the necessary information is shared with mobile banking partners to process financial transactions.
  • Legal Requirements: Information may be shared with law enforcement agencies in response to a court order or government directive.
  • Fraud Prevention: If serious fraud or criminal activity is detected, the relevant authorities may be notified.
  • Technology Partners: Technology service providers that support platform operations are given limited access to only the data necessary for their specific tasks.

All third-party partners are contractually required to comply with our privacy policy. Any partner found in breach of this agreement will be subject to immediate action.


5 Cookies & Tracking Technologies

93pok uses cookies and similar tracking technologies on its website. These technologies help improve your browsing experience and make the platform run more effectively. Our privacy policy is fully transparent about how cookies are used.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Helps monitor website speed and performance.
  • Preference Cookies: Remembers your language preference and other settings.
  • Analytics Cookies: Used to understand user behavior and improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.


6 Data Protection & Security

93pok follows the highest industry standards to keep your data secure. Our security infrastructure is multi-layered and continuously updated. At the core of 93pok's privacy policy is an unwavering commitment to protecting your data.

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Stored data is protected with an additional layer of encryption.
  • Regular security audits and penetration testing are conducted.
  • Server access is strictly controlled and limited to authorized personnel only.
  • Data backups are performed regularly and stored in secure locations.
  • In the event of a data breach, affected members will be notified within 72 hours.

Stay vigilant: Use a strong password, never share it with anyone, and report any suspicious activity to us immediately.


7 Your Privacy Rights

93pok's privacy policy gives you full control over your personal information. Your key rights are outlined below. To exercise any of these rights, contact our support team at any time.

Right to Access

You have the full right to know what information 93pok holds about you.

Right to Rectification

You may request corrections to inaccurate or outdated information at any time.

Right to Erasure

You may request deletion of your data, subject to certain conditions being met.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

Data Portability

You can download your information in a convenient, easy-to-read format.

Right to Object

You have the right to object to the use of your information for specific purposes.


8 Child Protection Policy

93pok strictly prohibits anyone under 18 from using the platform. In line with our privacy policy, no data is collected from minors. Age verification is mandatory during the registration process.

If we become aware that data has been collected from a minor, the account will be immediately closed and all associated data deleted. If a parent or guardian suspects their child is using the platform, please contact us.

A Note to Parents: Monitor your child's online activity. 93pok believes in responsible gaming and is always committed to protecting minors.


9 Changes to the Privacy Policy

93pok may update this privacy policy from time to time. We revise the policy to keep pace with changes in technology, law, or our business. Members will be notified via their registered mobile number or email before any significant changes take effect.

  • The "Last Updated" date will always be displayed at the top of the policy.
  • For major changes, 30 days' notice will be given in advance.
  • Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms.
  • Previous versions of the privacy policy will be provided upon request.

10 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated privacy team. 93pok takes every complaint seriously and aims to provide an initial response within 72 hours.

Email Support

Email us about privacy matters:
[email protected]

Live Chat

24/7 Live Chat Support available.
Response Time: within 5 minutes

Your Data, Your Control

93pok's privacy policy ensures that you always remain the owner of your own data.

100% Secure

Your information is protected by the highest security technology available.

Fully Transparent

You are clearly informed about what data is collected and why.

Consent-Based

No data is used without your consent.

Timely Response

All requests will receive a response within 72 hours.

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Read our privacy policy and join 93pok with complete peace of mind. Your data is secure, your fun is guaranteed.

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