93pok Terms and Conditions

1 Introduction & Eligibility

By accessing or using the 93pok website and platform, you automatically agree to these terms and conditions. They apply equally to all members. If you do not agree with any part of these terms, please refrain from using the platform.

These terms and conditions constitute a legal agreement between 93pok and its users. 93pok reserves the right to amend these terms at any time. Continued use of the platform after any changes implies acceptance of the updated terms.

2 Account Registration & Eligibility

The following requirements must be met to register on the 93pok platform. Accounts that do not meet these requirements may be suspended at 93pok's discretion.

• You must be at least 18 years old at the time of registration.
• Each individual may only open one account. Operating multiple accounts is strictly prohibited.
• The name, mobile number, email address, and all other details provided during registration must be accurate and belong to you personally.
• Keep your account password strong and never share it with anyone. You are solely responsible for the security of your account.
• If suspicious activity is detected, 93pok may request additional documentation for identity verification.
• Accounts registered with false information will be terminated immediately, and any associated balance may be confiscated.

Registration on 93pok is completely free — no registration fees or hidden charges. Once your account is verified, you'll have full access to everything the platform has to offer.

3 Deposit & Withdrawal Policy

All financial transactions on 93pok are processed through popular mobile banking services in Bangladesh. Every member is responsible for ensuring their transactions comply with these terms and conditions.

• Deposits must be made from a mobile banking account registered in your own name.
• Sending or receiving funds through third parties is strictly prohibited.
• The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000.
• Withdrawal requests are typically processed within 1–3 business days.
• If you have an active bonus, withdrawals cannot be processed until the wagering requirements have been met.
• If money laundering or any illegal financial activity is suspected, 93pok reserves the right to suspend the transaction and conduct an investigation.

4 Bonus & Promotional Offers

93pok regularly offers a variety of bonuses and promotional deals for its members. All bonus offers are subject to specific terms and conditions, so please read them carefully before claiming any bonus.

• The welcome bonus applies to new members on their first deposit only.
• Each bonus has specific wagering requirements that must be fulfilled before a withdrawal can be made.
• Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
• Any attempt to exploit bonuses through abuse, bots, or the creation of strategic accounts will result in immediate account termination.
• Cashback offers are generally provided once a week and apply to specific games.
• 93pok reserves the right to modify or cancel any promotion without prior notice.

5 Gaming Rules

All games on 93pok are conducted fairly and transparently. Our platform uses RNG (Random Number Generator) technology to ensure every result is entirely random and unbiased.

• All game outcomes are determined by automated systems. There is no human intervention.
• If a technical issue occurs during a game, that round may be considered void and the bet will be refunded.
• Breaking game rules or using unfair tactics against other members is strictly prohibited.
• Match fixing and the use of insider information are strictly prohibited in Sports Betting.
• 93pok reserves the right to make the final decision in any dispute regarding game outcomes.

6 Prohibited Activities

The following activities are strictly prohibited under 93pok's terms and conditions. Any account found to be involved in these activities will be permanently closed.

• Creating multiple accounts under the same identity, or opening new accounts for the purpose of claiming additional bonuses.
• Playing games using bots, scripts, or automation software.
• Attempting unauthorized access to another member's account.
• Exploiting technical vulnerabilities on the platform or attempting to hack the system.
• Threatening, harassing, or using abusive behavior toward other members or staff.
• Depositing funds obtained through money laundering or illegal sources.

7 Responsible Gaming

93pok believes gaming should be a fun and recreational activity, not a source of financial stress or mental strain. That's why we actively promote responsible gaming and put the well-being of our members first.

• Members can set their own daily, weekly, or monthly betting limits at any time.
• You have the option to temporarily suspend your account for a set period if needed.
• If signs of gaming addiction appear, our support team can arrange access to professional assistance.
• If 93pok suspects that anyone under the age of 18 is using the platform, the account will be investigated immediately.

To learn more about responsible gaming, visit our Responsible Gaming View page.

8 Privacy & Data Protection

93pok takes the protection of your personal information extremely seriously. We never sell your data to third parties. All information is used solely to deliver platform services, prevent fraud, and meet legal obligations.

• Your registration details, transaction history, and gaming activity are stored on secure servers.
• All data transfers are secured using 256-bit SSL encryption.
• You may request to update or delete your personal information at any time.

To learn more, visit our Privacy Policy Read page.

9 Dispute Resolution

For any dispute or complaint, please contact our customer service team first. 93pok is committed to resolving all disputes promptly and fairly.

• An initial response will be provided within 72 hours of a complaint being submitted.
• Complex disputes may take up to 14 business days to investigate and resolve.
• The relevant transaction or account may be temporarily suspended during an ongoing investigation.
• 93pok's final decisions are binding and conclusive.